DOWNLOAD

Maintenance

Maintenance includes the supply of upgrades and corrective updates. These will be provided in the form of files to be downloaded from the Customer Area. New KB Crawl versions will be provided in the same way.

Users updates client workstations simply by installing an executable file. Maintenance is yearly and starts on the day when KB Crawl is installed on the customer's site.

Updates are available from the Customer Area by clicking here.

Support

A customised "Hotline" support service is available to KB Crawl users. A dedicated team is waiting to answer your queries.

KB Crawl SAS will respond to all calls within 48 working hours (Monday to Friday from 9.00 am to 6.30 pm - GMT +1 - ).

You can contact the hotline:

By phone on: 0044 20 7092 6678
Using the contact form

Looking for a website crawler as well as strategic watch software? Discover the functionalities and
architecture of KB Crawl , the specialist editor in competitive intelligence.